ICT education in library and information science programs An analysis of the perceptions of undergraduate students

Purpose – The purpose of this paper is to explore students’ perceptions and views of the instructors, in relation to information and communications technology (ICT) education in library and information science (LIS) programs. Design/methodology/approach – A questionnaire survey was carried out among students from the two LIS departments in Kuwait. A focus group was conducted with faculty members of the two institutions, who provided qualitative input about the instruction of ICT, needed changes, and relevance of market needs. Findings – Participants showed dissatisfaction with the currently available ICT courses in the LIS programs. Students pointed out deficiencies and inadequacies in ICT resources and facilities, and suggested upgrading software and hardware. They appeared to be satisfied with the ICT skills being targeted by LIS programs. They also appeared to be satisfied with the ICT instructors. The study pointed out a need for collaboration with professional forums for continuing education programs and the need for revisions in curricula to introduce more focused courses that meet the needs of the ever-changing market requirements and give the students access to professional bilingual materials. The faculty members noted the demands of the job market and proposed measures for addressing them through enhanced course content and improved opportunities for hands-on instruction. Originality/value – Earlier studies reported in the literature have discussed ICT education in broader terms. This study reports the situation of ICT education in IS programs in Kuwait, focusing on specific areas such as resource, curricula, and instructors.